With the Otofonix Protection Plan, you are 100% protected from ALL types of accidental damage, and almost anything else that may go wrong, including things not covered by the standard Warranty (water damage, battery corrosion or stepping on the hearing amplifier). Items not covered include; Loss or theft of the amplifier and unauthorized repairs. The damaged device must be returned to claim credit. Accessories (e.g. tubing, domes, etc.) are not included.