Deciding to try one of Otofonix’s hearing aid products is not something that our customers enter into lightly. Getting in touch with our customer service team or viewing our range of hearing aids online is usually the result of months of hearing issues and research into the problem before getting to the stage where you are willing to try one of our products.
This is something that we understand here at Otofonix; therefore, we give all of our customers the opportunity to try one of our superior quality hearing amplifiers totally risk-free.
Here’s how it works:
Choose the right hearing aid for you
Dependent on the level of hearing loss, we advise all of our customers to browse through our range of hearing aids and select a product that would best suit their needs.
Our friendly and knowledgeable customer service team is on hand to answer any questions or offer expert advice, and our website is packed full of useful information to help you make the right choice.
Place your order
Once you’ve decided on the right Otofonix hearing aid for you, simply place your order online or via phone and receive your device within 2 days.
When it arrives, you’ll be able to get in touch with us for advice on how to set up your new hearing aid to deliver the best results or just refer to the easy to understand instructions provided.
Try it for yourself
What makes buying an Otofonix hearing aid risk-free is that we give you a 45-day, no questions asked trial period to help you get used to your new device.
If you’re not 100% delighted with your purchase, then we’ll arrange for the device and accessories to be returned to us postage paid and provide you with a full refund.
We’re so confident that you’ll enjoy a new lease on life with your hearing aid that we rarely get returns, but should you wish to return the device to us for whatever reason we’ll be happy to refund the full purchase price quickly.
12-month factory warranty
If you decide that you just can’t live without your new hearing aid, we also offer a full 12-month factory warranty on all devices for extra peace of mind should anything go wrong. That’s just one more reason why our hearing aids and excellent customer service support mean you should trust Otofonix for all your hearing device needs.
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