Helix Protection Plan



45 Day Risk Free Trial

Free, lifetime customer service



In your box you will find:

  • Ready to Wear Hearing Aid with #2 sized sound tube
  • 1 Size #1 sound tube and one #3 sound tube
  • Assortment of open and closed domes to insure perfect fit
  • Cleaning tools – brush and monofilament cleaning wire
  • 1 Protective carrying case
  • Charging station with power adaptor
  • English User Manual


  • 4 programs, 4 channels, 12 bands and 3rd generation digital sound processor
  • Rechargeable
  • 100% Digital Circuitry
  • 18 hours of use on one charge
  • Telecoil
  • Dual Directional Microphone
  • Adaptive background noise reduction

Here is How The Helix Can Change Your Life


Soft Sounds Are More Audible

The Helix utilizes Wide Dynamic Range Compression (WDRC), which makes soft sounds more audible. Programmed to selectively provide greater amplification of the high frequencies, providing a better comprehension of female and children’s voices.


4 Programs to Fit Any Situation

The Helix will move through life with you. 4 pre-configured programs and 10 volume levels that allow for an optimal listening experience in a variety of environments.


Get close to family

Don’t worry about whistling when having close conversations with loved ones – our whistling eliminating technology makes close conversations easy!


Here are some of the ways that the Helix will help improve your life!


In Loud Environments


One-on-One Conversations


Female or Children’s Voices


Church, Concert or Venue with Inductive Audio Loop


Otofonix Helix hearing aid is our most powerful, advanced hearing aid. Our rechargeable hearing aids use the same technology found in some of the most expensive prescription hearing aids on the market. 

With the Otofonix Protection Plan, you are 100% protected from ALL types of accidental damage, and almost anything else that may go wrong, including things not covered by the standard Warranty (water damage, battery corrosion or stepping on the hearing aid).

Provides one (1) replacement per device from the purchase date of the Aids
At Otofonix we provide a free one (1) year limited warranty on all manufacturer defects. This plan provides 100% protection from any and all types of accidental damage including those not covered by the standard manufacture’s warranty. This contract covers any defect or malfunction to your device.

How long does the coverage last?
This contract period lasts for one (1) year from the date of purchase of the amplifier. The contract may be renewed after one year. THE PROTECTION PLAN IS NON-REFUNDABLE

What will Otofonix do?
Otofonix will repair or replace any defect or malfunctioning part or send you a brand NEW amplifier at no charge. ONLY ONE (1) NEW AMPLIFIER REPLACEMENT IS PROVIDED PER CONTRACT PERIOD. The replacement device will be the same or similar if the original model is not available.

What’s not covered?
Loss or theft of the amplifier and unauthorized repairs are not covered. The damaged device must be returned to claim credit. Accessories (e.g. tubing, domes, etc.) are not included.

What else is included?
Available at no charge is any maintenance service or repairs to your device with a $0 deductible.

How do you get service?
If your hearing amplifier stops working during the course of normal usage, contact Otofonix at 704-380-0508 or for troubleshooting and specific return instructions. If it is necessary to send the unit to us, you will be required to pay postage. Otofonix will pay for the return postage to you.

Not Quite Right?

If the Helix doesn’t seem to be the right fit – don’t worry, we have other devices that will be! 


Pay Now Or Later

Pay Now


Per Pair

  • 45 Day Money Back Promise
  • Free Shipping
  • Dedicated Support

Pay Later, Starting at:


Per month

  • 3, 6, or 12 month plans
  • Quick and Easy to Apply
  • No Hidden Fees!

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